FAQs for Jesus ’19
CAN I VOLUNTEER AT AN UPCOMING JESUS IMAGE EVENT?
Yes. You can sign up to volunteer at the event website. You can see our upcoming events on the calendar. Please be sure to read all the requirements under ticket details.
IS THERE A MINIMUM AGE TO VOLUNTEER?
Yes, for insurance reasons we can only allow individuals 18 and older to volunteer at our events.
IS TRANSLATION AVAILABLE?
Translation will be available at Jesus ’19.
WHAT HOTELS DO YOU RECOMMEND?
Our recommended hotels can be found on the event website. You can see our upcoming events on the calendar.
DO YOU OFFER CHILDCARE AT YOUR EVENTS?
No, we do not offer childcare at our events.
ARE CHILDREN ABLE TO COME?
Yes, we love having children with us. We recommend sitting on an aisle near an exit in case you need to step out.
IS THERE A CHILDREN’S RATE?
Children under 2-years old that will be sitting in a parent’s lap are free and do not need to be registered. Those over 2 years old or needing their own seats will need to have full registration.
WHAT IF I WANT MY CHILD TO ATTEND ONE OF THE MAIN SERVICES WITH ME?
Children registered for the children’s service have the option to attend either service. However, they must be registered for the children’s service in order to attend the children’s service.
DO WE NEED TO PICK UP CHILDREN FOR LUNCH?
Yes, children will need to be picked up during lunch breaks daily by 12:30 pm. Lunch will not be provided
DO CHILDREN UNDER THE AGE OF 6 STILL NEED TO BE REGISTERED TO ATTEND THE MAIN SERVICE?
Kids under 2 years old are free, but it is necessary to purchase a ticket for a child over 2 years old due to them needing a seat. Children under the age of 6 cannot register for the children’s service.
When do I need to pick up my child?
Children will need to be picked up during lunch and afternoon breaks. For example, at the ending of the 11 am session, children should be picked up by their parents from the children’s service for lunch. They will recheck in after lunch for the 2 pm session. Children will need to be picked up at their parents after the 2 pm session and join them for outreach.
What if I want my child to attend the main service with me?
Children registered to the Childre’s Service have the option to attend either service. However, children must be registered for the children’s service in order to attend.
Will lunch be provided?
Lunch will not be provided. Parents will need to pick up their children during lunch breaks.
IS THERE SPECIAL SEATING I CAN PURCHASE?
No, we only have general admission available.
DO YOU HAVE SPECIAL SEATING FOR PASTORS?
We deeply honor pastors but we are unable to offer special seating. This is due to the large amount of Pastors who attend.
IS THERE SPECIAL SEATING FOR PARTNERS?
No. We would love for all of our partners to join us at our events
AM I ABLE TO GET A REFUND?
No, we have a strict no-refund policy.
CAN I TRANSFER OR DONATE MY TICKET?
- Yes. To transfer, go to your confirmation email, under Order Summary select View & Manage, then edit the contact info.
- To donate, notify us by email at firstname.lastname@example.org
DO YOU OFFER DAY/NIGHT PASSES (PARTIAL REGISTRATION)?
Day/night passes might be offered depending on availability. Usually, once the conference starts, if we still have seats available we will be able to offer day passes, but these are not guaranteed. You can find more information at the event site. You can see our upcoming events on the calendar.
WHAT IS THE SPEAKING SCHEDULE?
The speaking schedule is not released prior to our events for security reasons and possible changes. While these are the logistical reasons, our primary goal is to minister directly to the heart of Jesus. We want our focus to remain on Him and as we gather together we want it to be just for Him. While we love our speakers and fully believe we have the best possible line up from around the world, we want Jesus to be the one and only subject.
WHEN DO THE DOORS OPEN?
Typically, the doors open 1 hour prior to each service. More information can be found on the event site using our upcoming events page.